Doing business with the NCI Academy
Following directions by the Nations, the NCI Academy is required to be fully customer funded from 2021 onwards. Each customer will require a contractual agreement before training can be provided. To this end, the NCI Academy has developed an agreement specifically for training - the Service Support Training (SST) Package. The aim of the SST is to provide required funding and delivery flexibility and to streamline the delivery management between the customer and provider at the lowest eligible decision-making level. An example 2020 SST is available on request through email@example.com.
Further details on how to do business with the NCI Academy can be found in the section Preparing for 2021 in the 2021 Course Catalogue, or in the document How to book individual training - SST overview. If you have any questions, please contact us at firstname.lastname@example.org.
Course plan, catalogues and brochures
During the onset of COVID-19 crisis the NCI Academy paused face-to-face training, conducted a thorough review of the 2020 Course Plan, and gathered feedback to ensure we prioritize the courses that are of highest importance to our customers.
The 2020 Revised Course Plan is complete and has been published via the Academy Newsletter, which is sent to all Training Coordinators. As of 17 August 2020, the Academy has resumed face-to-face training in Oeiras, The Hague, and Mons in addition to Mobile Training Teams in accordance the Revised Course Plan.
How to sign up
Student registration is done through your training coordinator once an appropriate agreement is in place. Further general information can be found in the 2021 Training Catalogue. If you require specific details such as your training coordinator, information regarding training administration or details on future courses, please contact email@example.com.
We offer more than 200 courses at our training facilities in Oeiras, Portugal; Mons, Belgium; and The Hague, the Netherlands. This includes courses organized by the NCI Agency, but provided by commercial partners. Many courses are also available online.
Joining instructions for students:
Preparing for 2021
Despite the ongoing COVID-19 crisis, the NCI Academy continues to plan for 2021 and we encourage all customers to do the same. In April 2020, we sent a letter inviting customers to develop their training requirements for 2021. This is known as the 'bidding letter.' This early engagement allows customers to make their budget submissions with reasonably accurate pricing information. In the ensuing months, customers will refine their requirements while the NCI Academy refines its course offering and prices for the following year, culminating in the formalization of the process through the submission of an NCI Agency Customer Request Form and the development of the SST Package.
Click here to see the bidding letter for 2021 NCI Agency Training.
Request 2021 Bidding Letter Annex (spreadsheet)
Preparing for 2022
The COVID-19 pandemic continues to challenge NATO but the NCI Academy expects things to normalize in time for the 2022 academic year. To that end, your organization is requested to consider its 2022 training needs. Our "Invitation to Submit NCI Academy 2022 Training Bids" (known as the Bidding Letter) and the Course Request Spreadsheet provide guidance on how to request training from the NCI Academy. Customers are reminded that training delivery by the NCI Academy is fully customer funded, as per terms and conditions agreed to by customers in the Service Support Training Package (SST). For those customers who are not familiar with the SST process, a comprehensive overview of how to do business with the NCI Academy can be found in the NCI Academy C4ISR & Cyber Training Catalogue. Potential customers should note that the NCI Agency may require further authorization from the Agency Supervisory Board before providing training services to non-NATO customers.
For further clarification, please contact the NCI Academy Business Team on firstname.lastname@example.org.
The 2022 Training Catalogue is available in the section "Course plan, catalogues and brochures".
Contact the NCI Academy
All generic questions and enquiries about the NCI Academy can be addressed to:
All questions and requests related to business matters such as bidding, Costumer Request Forms (CRFs), Service Support Training (SST) staffing, interpretation of business rules, reporting, invoicing, costumer contact details or the Academy training catalogue can be addressed to:
Phone: +32 6533 1360
All questions and requests related to training delivery matters such as quality, scheduling, seat allocations, turn-backs, student confirmations, prerequisites, students arrangements, course quality and joining instructions can be addressed to:
Phone: +351 21 440 4444
NCI Agency Oeiras
Reduto de Gomes Freire
Estrada da Medrosa
NCI Agency The Hague
Oude Waalsdorperweg 61
2597AK The Hague
NCI Agency Mons
Rue Grande – N6
7010 SHAPE Mons