Following directions by the Nations, the NCI Academy is required to be fully customer funded from 2021 onwards. Each customer will require a contractual agreement before training can be provided. To this end, the NCI Academy has developed an agreement specifically for training - the Service Support Training (SST) Package. The aim of the SST is to provide required funding and delivery flexibility and to streamline the delivery management between the customer and provider at the lowest eligible decision-making level.

Further details on how to do business with the NCI Academy can be found in the section Preparing for 2021 in the 2021 Course Catalogue, or in the document How to book individual training - SST overview. If you have any questions, please contact us at training@ncia.nato.int.

Due to the COVID-19 crisis, the NCI Academy has paused face-to-face training until the end of May in all Academy locations. Our restart date for face-to-face training has yet to be decided. There are many factors to consider such as operational impact to customers, National and NATO guidance on travel, the availability of accommodation and, most importantly, the safety of our students and staff.

During this pause, we are conducting a thorough review of the 2020 course plan, including gathering feedback to ensure we prioritize the courses that are of highest importance to our customers when we restart face-to-face training. The updated course plan will be issued through an Academy News Letter as soon as it becomes available.

Meanwhile, those customers that have an appropriate agreement with the NCI Academy can access a considerable amount of remote learning training provided by the NCI Academy through its commercial partners.

Student registration is done through your training coordinator once an appropriate agreement is in place. Further general information can be found in the 2021 Training Catalogue. If you require specific details such as your training coordinator, information regarding training administration or details on future courses, please contact training@ncia.nato.int.

We offer more than 200 courses at our training facilities in Oeiras, Portugal; Mons, Belgium; and The Hague, the Netherlands. This includes courses organized by the NCI Agency, but provided by commercial partners. Many courses are also available online.

Joining instructions for students:

Despite the ongoing COVID-19 crisis, the NCI Academy continues to plan for 2021 and we encourage all customers to do the same. In April 2020, we sent a letter inviting customers to develop their training requirements for 2021. This is known as the 'bidding letter.' This early engagement allows customers to make their budget submissions with reasonably accurate pricing information. In the ensuing months, customers will refine their requirements while the NCI Academy refines its course offering and prices for the following year, culminating in the formalization of the process through the submission of an NCI Agency Customer Request Form and the development of the SST Package.

Click here to see the bidding letter for 2021 NCI Agency Training.

Request 2021 Bidding Letter Annex (spreadsheet)

For more information on our courses, services and training contracts contact the NCI Academy Business Team at Tel +32 2 360 5800 (Mons, BEL) or training@ncia.nato.int.

General enquiries

NCI Academy Management

E-mail: academy@ncia.nato.int

For customers and training coordinators:

NCI Academy Business Planning Group

E-mail: training@ncia.nato.int

For students:

NCI Academy Training Coordination and Control Group

E-mail: trainingadministration@ncia.nato.int

Phone: +351 21 440 4444

Our addresses

NCI Agency Oeiras

Reduto de Gomes Freire

Estrada da Medrosa

Oeiras 2780-070

Portugal

NCI Agency The Hague

Oude Waalsdorperweg 61

2597AK The Hague

The Netherlands

NCI Agency Mons

Rue Grande – N6

7010 SHAPE Mons

Belgium