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What is the eligibility criteria to request services/products?


NCIA is the principal provider of digital solutions for NATO's communications and information needs, helping NATO keep its technological edge. It is, to the maximum extent feasible, the supplier of IT-support to NATO business processes (to include provision of IT shared services) to NATO International Staff (IS) and International Military Staff (IMS), the NATO Command Structure (NCS), NATO Force Structure (NFS), NATO Nations, Partner Nations, Organizations and Agencies.

NCIA's primary focus relies on NATO Enterprise projects and areas that support operations and exercises. In some cases, if an approval is needed, it may involve the NCIA Supervisory Board (ASB), the North Atlantic Council (NAC), or the NATO Office of Security (NOS). When the Cooperation Framework is agreed and signed (or previously existing) an Account Manager will be available to address the main questions, requirements and issues that may arise throughout the process.

NCIA also delivers services and products to NATO Nations, or group of nations (to include NATO Partner Nations when approved by the NAC), a NATO Entity, or other international entities (when approved by the NAC) who is a budget holder, i.e. has authority to obligate and expends funds, and to sign an agreement with a provider for the delivery of a defined products or service, at an agreed costs, and within an agreed timeframe.

For any further questions or doubts regarding "Eligibility Criteria", please contact: [email protected]. A NCIA representative will answer as soon as possible.