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What is the cost of NCIA services?

Customer Rates

NCIA charges its customers for the direct costs of the services provided based on the approved customer rates (ratified by the ASB, approved by the NATO Budget Committee). The primary purpose of the customer rates is to set the average per-direct capita prices in order to recover direct, shared direct and indirect costs to break-even over the period.

Service Rates

NCIA distinguishes between unitized and non-unitized service rates. The first, answers to the average cost per unit for the provisioning of a product/service (maintenance and support). Meaning that the total cost for a unitized service equal to the quantity purchased x service rate. The latter, represents the total cost for the provisioning (maintenance and support) of the entire product/service. In this case, the total cost for a non-unitized service equals the total cost of the service.

NATO Entities and NATO Nations are entitled to use NATO-owned software at no cost. To receive NATO software, NATO Nations and Entities shall ensure the software is properly licensed. Non-NATO Nations and Non-NATO Entities requesting NATO software will have to pay a fee to cover the costs that will be incurred in dealing with the distribution. For further information on NATO software, please contact: [email protected].