Deploying and Supporting
An initial set of equipment arrived in Iraq before Christmas, and the final setup was deployed shortly after that. Webster deployed to Iraq with NATO CIS Group members in January to support the mission.
"I volunteered and said, 'I want to go,' because having been part of the project from the beginning, I want to see it through to the end," Webster said. "For me it was a great incentive to be part of that."
Webster served as the head of the communications centre while there.
"Normally my job is managing budgets and doing stuff like that," Webster said. "To actually be involved in a project where you're going to see it be deployed, and it provide a service for a customer in an operational field, was a great thing."
When you go to an operation, things that you do have immediate effect, Webster said.
As an example, Webster told a story about a NATO Team losing its communications.
"The guy phones me at 8 o'clock in the evening, he said 'I've lost my communications. I have no way of sending out the information required for tomorrow.'" Webster said.
Webster called an engineer to get the problem fixed.
"Doing a spreadsheet at work to order equipment doesn't fill me with the same enthusiasm as getting the comms back for operations," Webster said.
Strong teamwork in the Agency made for a successful contribution to the mission, Vardareri said.
"Everyone is committed to provide the systems, the services, needed in the theatre because we have people out there who need our systems and services to achieve their mission," Vardareri said. "It's a big contribution to a greater NATO mission."
About the Network Services and IT Infrastructure Service Line: The NSII mission enables secure and resilient data, voice and video communication services worldwide. It supports deployed operations and exercises for NATO Joint Forces, and political consultations between NATO Headquarters and Nations. The NSII Service Line is one of the largest units in the NCI Agency by personnel (more than 300 employees), portfolio (300 million EUR a year) and geographical footprint (17 locations).
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