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Tips for filling out your form
Have you identified a POC who can be reached in case of a requirements clarification?
In Annex 1,
Have you clearly identified the quantity needed, as well as Service IDs as listed in the Catalogue, or, if applicable, the unlisted service you require?
Have you outlined your operational impact, noting that this area is a major driver in prioritizing requests within NCI Agency?
Have you clearly defined milestones for your request, noting that the average response time for a Customer Request Form is ~45-90 days?
Have you secured funding and annotated your available budget?
If technical documentation is required for fulfilling your requirement, have you attached this documentation (Unclassified Only) to the request?
In Annex 2, if applicable, have you clearly identified the quantity and types of software tools/licenses required?
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