What is the greatest challenge that you had to deal with in your line of work at the NCI Agency so far and how did you overcome it?
Just like every time I was deployed for a foreign operation or an exercise, it is really the first few weeks that are the most challenging. You need to get acquainted with the new NATO environment and be able to manage new software. With a lot of perseverance, I managed to build the required knowledge and skillset in order to provide the right level of service and keep applying and maintaining the security measures and tools necessary within NATO infrastructure
What are the main skills and traits that you have acquired and learned during your time at the NCI Agency?
I had the possibility to work in a multinational environment alongside many different people - either civilians or military. This required a lot of adaptability in order to be able to maintain the appropriate level of security while allowing the users to do their work as usual.
What values have best guided you in your work at the NCI Agency?
Teamwork is an essential value when working at the NCI Agency. Knowing the competencies and the area of expertise of the people around you is definitely what helps improve the efficiency and the swiftness when you deploy and update new security products in a wide production network. You always need to know who can help you, and anticipate the impact your maintenance tasks will have on customers and the other technicians. You need to be able to mitigate this impact as much as possible. It is the will to accomplish the mission and do the job correctly that drives me to do my best at the NCI Agency.