Launched in 2019, the award is based on an analysis from APQC's Knowledge Management Capability Assessment Tool, which provides an evidence-based methodology with which to measure and evaluate KM competencies across four categories: strategy, people, process and content and information technology.
"All of the award winners generate impactful results through sustainable knowledge management programs," said Dr Carla O'Dell, chairman of APQC. "We are excited to name this second class of awardees and recognize the practical, productive, and measurable uses of knowledge they have established within their organizations."
After completing the assessment, organizations are assigned an overall maturity rating for their KM programme, as well as scores for 12 different capabilities. Organizations achieving level three, four or five maturity were recognized with the 2020 Excellence in Knowledge Management award. The NCI Agency achieved level three.
"We have conducted KM assessments for many years on hundreds of organizations around the world, provide keen insight into how companies compare to their peers in harnessing and deploying knowledge to achieve business impact," noted Cindy Hubert, APQC utive director of client solutions. "It is our honour to once again recognize those knowledge programs that have achieved high levels of maturity and to showcase the value they are bringing to their organizations."
Read more about the NCI Agency's knowledge management efforts here.
"Thank you APQC for the Knowledge Management Excellence Award, but more importantly, thank you for making your knowledge and experience available to us over these past four years! We look forward to many more years of fruitful learning from and with you," Moroso said.