The NATO Communications and Information (NCI) Agency has signed an information technology support contract with British Telecom, following an open competition.
The 5.9 million EUR contract has a service period of nearly three years.
This partnership with BT will ensure the advanced information systems at the NATO Headquarters are maintained to the highest standards. This agreement, which consolidates several contracts into one with BT, is a more efficient and cost-effective way to manage the Agency's systems.
Tens of thousands of components, network systems, licenses and other devices are covered under this arrangement, making it the first of its kind on such a scale for the Agency. A full-time representative from BT will be on-site to immediately fix problems, replace parts and bring on specialized expertise when needed.
This news demonstrates General Manager Kevin Scheid's commitment to leveraging industry in advancing NATO's digital endeavour.