Mission Support Operations and Exercises Operations Centre ​CIS Sustainment Support Centre​  The NCI Agency Directorate Service Operations (DSO) is responsible to plan, install, operate, maintain, and monitor CIS services throughout its allocated Area of Responsibility, in Peacetime HQs, Alliance Operations and Missions and Exercises. DSO is responsible for the deployment of NCI Agency staff and equipment to operations and exercises and is responsible for providing CIS Operational Situational Awareness to the General Manager and Chief of Staff as necessary. DSO is also responsible for Asset Management and Logistics support for all NATO-owned CIS equipment.  
​ Director, Service Operations       Brigadier General Luigi Tomaiuolo